Wipro

Wipro Limited.
Type Public
Traded as BSE507685
NSEWIPRO
NYSEWIT
Industry IT services, IT consulting
Founded Amalner, Maharashtra (December 1945)
Founder(s) M.H. Hasham Premji
Headquarters Bangalore, Karnataka, India
Area served Worldwide
Key people Azim Premji
(Chairman)
Services IT, business consulting and outsourcing services
Revenue US$ 6.964 billion (2011)[1]
Operating income US$ 1.293 billion (2011)[1]
Profit US$ 1.196 billion (2011)[1]
Total assets US$ 8.329 billion (2011)[1]
Total equity US$ 5.375 billion (2011)[1]
Employees 120,000 (March 2011)[2]
Divisions Wipro Consumer Care & Lighting
Wipro Infrastructure Engineering
Wipro GE Medical Systems Limited
Website www.wipro.com

Wipro Limited formerly Western India Products Limited (BSE507685, NSEWIPRO, NYSEWIT) is a global IT services and consulting company headquartered in Bangalore, India. As of 2011, Wipro is the second largest IT services company by turnover in India and employs more than 120,000 people worldwide as of March 2011.[2] It provides outsourced research and development, infrastructure outsourcing, business process outsourcing (BPO) and business consulting services. The company operates in three segments: IT Services, IT Products, Consumer Care and Lighting. It is 9th most valuable brand in India according to an annual survey conducted by Brand Finance and The Economic Times in 2010.[3]

Contents

History

The company was established in 1980 as a subsidiary of Wipro (Western India Products) Limited listed on the New York Stock Exchange. Wipro was initially set up as a vegetable oil manufacturer in 1945 in Amalner, Maharashtra, producing sunflower Vanaspati oil and soaps. At that time, the company was called Western India Vegetable Products Limited (later abbreviated down to Wipro).[4][5] The company logo still contains a sunflower to reflect their original business. During the 1970s and 1980s, the company shifted its focus and began to look into business opportunities in the IT and computing industry, which was at nascent stages in India at that time. Wipro marketed the first indigenous homemade PC from India in 1985.

In 1966 Azim Premji, still the majority shareholder as the chairman of the company at the age of 21 and with the passage of time transformed it into one of the largest IT outsourcing services provider of the world. [6]

By 2000, Wipro Technologies emerged as the largest publicly listed software exporter in India and the first software services provider to be assessed at SEI Level 5 in the world.[7]

Wipro won the Golden Peacock Innovative Service Award[8] for effective service delivery using state of art technology in 2001.

Wipro was awarded SVG1, the highest rating in Stakeholder Value Creation and Governance Practices by ICRA, a premier credit rating agency in India and an associate of Moody’s Investor Services of USA.[9]

Wipro was awarded the India Manufacturing Excellence Award for its factory in Pondicherry in the large enterprises category by Frost & Sullivan.[10]

Wipro was awarded the prestigious ASTD BEST Awards for 2005 by the American Society of Training and Development.[11]

Wipro's Global Command Centre won the Marico Foundation and Business World's Innovation for India Award in 2006. The conglomerate was rated as the No.1 Network Integrator and No.1 Network Security Services Provider by Voice & Data Magazine.[12]

Wipro was ranked 37 in The Brand Trust Report among the most trusted brands in India.

Wipro BPO

Wipro BPO employs over 22,000, of whom 3,150 are at its Hyderabad campus. The planned new recruitments will be from among science and commerce graduates and under-graduates.

The majority of Wipro BPO’s business comes from the US, followed by Europe. The rest of the world contributes only marginally to its top line. The company posted a turnover of $290 million in FY08.

Founded in 2002, Wipro BPO has operations in Delhi, Pune, Kolkata, Chennai, Mumbai, Hyderabad, Navi-Mumbai (Belapur) Greater Noida, Mysore and Kochi in India. It also has offices in Shanghai and Cebu in Asia and Curitiba in Brazil and Wroclaw in Poland. It has 44 clients in segments such as banking & capital markets, insurance, travel & hospitality, hi-tech manufacturing, telecom and healthcare.

Wipro divisions

The group companies of Wipro Limited.

Criticism

There has been a lot of criticism regarding Wipro especially from its employees. Employees allege that besides the submission of educational qualifications, experience certificates so many times, they are still asked for the same again and again. The human resource department of Wipro is sometimes as worst as any other government department in India and there is lack of transparency and coordination. It is important to note that most of the employees including managers do not know who their HR representative is. Contacting support departments like HR, finance or infrastructure is a waste of time, employees say.

Many employees have been asked to provide a duly signed hand written affidavit on their gaps in education besides the fact hat it is obvious form the certificates employees have provided.

There have been so many allegations that Wipro blackmails its employees threatening that the company will blacklist them in the National Skills Registry of NASSCOM.

Another serious allegation against Wipro is that it under quotes bids to attract business leaving the burden and pressure solely on employees.

Employees have been critical about the Unified Competency Framework introduced by the management increasing mental strain of employees.

On the infrastructure side employees maintain that coffee, tea and drinking water are not properly provided and that toilets are dirty and not cleaned enough. On toilets sometimes it is pointed out that employees themselves are responsible for pathetic toilet conditions of the company for leaving the toilets without flushing enough.

See Also

References

External links